Luxe Box Review - Spring 2013 - Beauty Subscription Box

My first Luxe Box by Loose Button arrived this morning. Since it was my first, I was pretty excited to get inside!

The Spring box was curated by CBC lifestyle TV hosts Steven & Chris.
What is it? Luxebox by Loose Button
How Much? $26 per quarter, $50 semi-annually, $96 yearly. Shipping included.
What’s in it?  7-8 Trial-size products every season.

The box is beautiful and will absolutely be used again either for gifting or to store beauty products. This is what greeted me once the lid was removed.


The samples come inside a satiny drawstring bag that can also be reused. It will be great as a dust cover for purses and shoes or for travelling to store lingerie and other delicate items. Also shown is the Spring Trends pamphlet, not to be confused with a product card. See my comments on the inclusion of the Spring Trends pamphlet after the jump at the end of this post.


And finally, the goods! I received seven samples. Five are considered "deluxe" and two are considered "full-size". Let's get into it...



Essence Absolue | Shu Uemura
Multi-use elixir that moisturizes and protects with intense nutrition. Rapidly absorbed into hair fibre, it rebalances the moisture level of dry hair. The soft-sleek velvety oil creates a supple touch with high shine and provides UV protection. Formulated for daily use. Safe on colour-treated hair.  

There is no measurement on the bottle but I estimate to be about 1 teaspoon, which is 5ml. A full size is  $68 for 150ml, making this sample worth approximately $2.27 (from Shu Uemura).


Lancôme | Génifique Youth Activating Concentrate
Award-winning serum that helps create a more youthful-looking skin by promoting natural skin renewal that is characteristic of young skin. Visible skin in just 7 days. Drop by drop, skin is vibrant with youth, its tone becomes astonishingly even and its texture dramatically refined.

Full sized pricing: 0.66oz=$75, 1oz=$95, 1.7oz=$125. This sample size is 0.27 oz, making it worth approximately $26 (from Sephora).
 


Pandora's Makeup Box | Pandora's Mascara (full-size)
The perfect addition to your your collection for a more natural touch! A smudge and clump free mascara that provides you with gorgeous, glossy colour that will never irritate the eyes. Developed specifically for sensitive eyes, this mascara glides on easily and thickens the lashes while adding glorious shine. The long brush handle allows you to manoeuvre into hard to reach areas and the clear tube lets you know when you're running low!

This is a full sized product, from a Canadian company, valued at $19 (from Pandora's Makeup Box).

B.Kamins | Mini Lip Balm
This soothing lip balm helps to moisturize and protect lips from sun, wind and extreme temperatures. Maple and softening essential oils help to repair chapped, sore lips, and UVA/UVB sunscreening agents help to prevent the breakout of lip sores. This treatment creates a smoother palette for lipstick application by diminishing the appearance of fine lines and reducing the feathering of lip color. Use anytime for softer, more luscious lips. May be used several times daily. Squeeze tube and, using the angled tube applicator, apply directly to lips 15-30 minutes before sun exposure. Reapply as needed, especially after prolonged sun exposure, drinking, or eating. 

I couldn't find this on the B. Kamins website but a similar lip product is listed at $19 for 0.53oz. The sample is 0.13oz making it worth approximately $4.75 (from B. Kamins). B. Kamins is another Canadian brand.


Marni | Marni Fragrance
Just like the clothes Consuelo designs, the fragrance is classic, yet hard to pin point. It is also subtly addictive and seductive, and eminently timeless. It is an olfactory experience that grows with the wearer. Never blatant, it demands a closer inspection. It draws in, elegantly and silently, and shows a bold personality that becomes one with the wearer.

Full size 2.2oz is $105 and 4oz is $155, making this 0.24oz sample worth approximately $10 (from Saks).

Loose Button Blending Sponge (full-size)
A makeup sponge applicator that flawlessly blends in your makeup for the perfect look. The applicator should be dampended with water before use and can be used with liquid, cream, loose powder or pressed powder makeup. For best results, use the applicator in a stippling or bouncing motion. 

There is no pricing for this specific sponge, but similar sponges (like the Beauty Blender) range from $5 for cheap knock off's to $25 for the authentic product. I'm not sure yet where in the spectrum the Loose Button version will fall.


 Moroccanoil | Body Buff  
Made with natural orange peel exfoliator, Body Buff is gentle enough for daily use to polish away dead skin cells and instantly transform your skin. The added benefits of argan oil blended with Vitamin E and nourishing avocado, grape seed, safflower, sesame and sweet almond oils, rejuvenate your skin with intense moisture.

A full size, 180ml (6oz) tub of Body Buff will set you back $42. This generous sample is 50ml (1.7oz). This sample is worth about $12 (from Moroccan Oil).


The Verdict

My math isn't the best but I figure this box has a value of just under $75, not including the blending sponge. That's a pretty good haul for a $24 box (I paid for a year subscription), plus it includes the shipping cost.

Overall I am pretty happy with  my first Luxe Box. I look forward to trying all the products myself, especially the Shu Uemura hair oil and the Moroccanoil body cream. The only other samples I would have liked to have tried are the KMS Quick Blow Dry or the Mereadesso Lip Treats. Hopefully next time!

Now for the serious stuff... 

I have some thoughts on the complaints Luxe Box is receiving in regards to the Spring box. If you would like to read my views, click the link.


If you are still here, that means you are interested on my views on the Luxe Box Spring box uproar. Keep in mind these are my views only. I'm interested to hear your thoughts on the box and the entire issue. Just remember to keep it classy.

I read through some of the complaints on the Loose Button Facebook page. Most of them are related to missing tracking info or late box deliveries. I knew my box was on  the way, because Loose Button e-mailed everyone a couple weeks ago advising boxes would be shipping between March 28th-31st. Due to the Easter long weekend, I expected to receive my box on April 2nd or 3rd and it ended up being right on schedule. I received an e-mail with tracking info an hour after my box was delivered so there are obviously some kinks that need to be worked out in the Loose Button office with regards to tracking e-mails.

Another major issue was that Luxe Box didn't include a product card. This is my first Luxe Box so I'm not sure if they usually include a product card or not. I logged into my Loose Button account and made use of
my "Personal Product Dashboard". I really appreciate a company trying to eliminate excess materials. While I have come to enjoy the product cards received in other subscription boxes, truth be told, I usually throw them in recycling within a couple days. The online dashboard was a nice change. In place of a product card, Luxe Box included a "Spring Trends" pamphlet. This is where the complaints first started coming in. Upon opening the box, the first thing one sees is the Spring Trends pamphlet and assumes it is a product card. There is no indication anywhere in the box that this isn't the case. The problem is, that for most people, the products in the pamphlet did not match the products in the box. Questions and complaints must have been pouring in because Luxe Box sent another e-mail early this week explaining that the pamphlet was simply a look at Spring trends and did not represent the samples in the box. Again, another kink in the Loose Button office. Whomever thought including this pamphlet in the box would be a good idea, is very short sighted. I'm not sure how they could not foresee the confusion this would cause. Lesson learned for them, I hope.

Those are the only two issues for which I can find fault with Loose Button.

Other complaints were with regards to the products themselves. Complaints range from no full size products, to not enough products, to too many unknown products, to "I'm allergic" to "I don't like the smell".

Luxe Box promises 7-8 TRIAL SIZED products every season. They do not promise any full size products. If you get a full sized product, bonus! Luxe Box is curated for subscribers to "discover the best the beauty industry has to offer". To discover something means I haven't heard of it or used it before. I don't want drug store brands in a subscription box. If I wanted drug store brands, I would sign up for Brand Sampler or Sample Source and get national brand samples for free. Luxe Box is about luxury brands so I expect to come across brands or products I'm not familiar with. People who complain fail to understand they are signing up for a box of mystery goodies - you don't get to trade, exchange or return items you don't like. It is impossible for Luxe Box to please everyone. Some products will suit you and some will not. If you can't deal with the chance that you will get a product you don't like or can't use, don't sign up for a subscription box.

While I can appreciate being disappointed that a box was not what you expected (See my Julep Spring Mystery Box post), especially since the pamphlet included in the box was somewhat deceptive, I can't appreciate complaining to the company and requesting exchanges of products you don't like. Luxe Box delivered what they promised and that was 7 to 8 trial sized, luxury brand samples. No more, no less. So if this month was a bad one for you, gift the things you can't use, use the things you can, and hope for a better mix of products to suit your tastes next time around.

My five cents.



Comments are now closed for this post. Please e-mail me with any comments or questions.

Comments

  1. The main problem I saw with the Loose Button was that the contents and values were extremely widely varied. ie you got a deluxe sample bottle of perfume, I got the size a department store gives out; I got two small vials of a Vitamin skin treatment & you got the MoroccanOil Body buff valued considerably higher & much larger in size.
    I see that they need to work on their consistency.

    ReplyDelete
    Replies
    1. I agree they have way too much variety every month. But they never promised a specific value per box or specific size of product. All that is guaranteed is 7-8 trial sized products from luxury brands. I see the problem more with all of us who look upon other boxes with envy. I'm happy with my box but I saw some products in other boxes I would have preferred. I'm sure at the end of the year it all balances out. I heard the December box was a gold mine for most people. I guess the one or two season people are the ones who lose out.

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