Glymm - Officially Out of Business
After nearly two months of confusion, frustration, anger from subscribers and silence from Glymm, the beauty box company from Quebec finally sent subscribers notification that they have shut down the business.
Goodbye from Glymm
|From Petite Pear Style, with permission. Click to enlarge.|
I was not a Gymm subscriber, but I still find it completely insulting that their e-mail made no mention of client refunds. The last box shipped was February. Many commentators on the Facebook page noted Glymm had already processed their credit cards for April and May payments, despite obvious issues with the company and missing the March box. Hopefully subscribers will be able to take the business closure confirmation to their credit card companies and get full refunds.
You can read more about the Glymm fiasco here, at Petite Pear Style.
What does this mean for other subscription box services and subscribers? I'm not really sure. Quite honestly, the subscription box business model does not seem sustainable over the long term. There have been a few services that have shut down over the past years, but none have handled their closures as poorly and as deceptively as Glymm. I hope all subscription services take note of this situation and learn from it. As a subscriber, I feel like this situation (as well as the Natural Beauty Box situation, which I will write about soon), has changed how I subscribe to beauty boxes and my attitude towards them in general. The Glymm situation has scared me away from year long subscriptions. The Natural Beauty Box has turned me off small and independent services. Both of them have me leery of brand new start-ups. It's really unfortunate.
What are your thoughts on the Glymm closure? How will it impact your buying decisions for future subscription boxes?
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